Business manager training and employee support

Mathieu Desgré, Sandrine Gaymard
80 15

Abstract


The world is changing, and with it the way we work and how we relate to our work. Businesses face many challenges to which they must adapt if they hope to remain competitive. In addition to the question of an ecological transition, respect for human rights and working conditions is essential. Today, faced with recruitment difficulties and turnover issues, well-being and the quality of life in the workplace have become priorities for companies that wish to maintain their attractiveness and keep their current employees; in this context, motivation is an essential variable. As such, it is necessary to look into current managerial practices and skills and their underlying factors. In this context, we are interested in the impact of managerial practices on employees. The two principal means of becoming a manager are to be promoted “internally” or recruited externally; these two manager profiles differ in training, professional experience and organizational culture. Stemming from the theoretical field of social psychology, notably the “Five core social motives” model (Fiske, 2003), we reflect upon the issue of managerial practices in the context of a France-based business.

Keywords


Management; Training; Experience; Culture; Motivation

Full Text:

PDF

References


Adams, J. S. (1963). Towards an understanding of inequity. The Journal of Abnormal and Social Psychology, 67(5), 422–436. https://doi.org/10.1037/h0040968.

Adams, J.S. (1965) Inequity in Social Exchange. Advances in Experimental Social Psychology, 2, 267-299. http://dx.doi.org/10.1016/S0065-2601(08)60108-2.

Alderfer, C. P. (1969). An empirical test of a new theory of human needs. Organizational Behavior & Human Performance, 4(2), 142–175. https://doi.org/10.1016/0030-5073(69)90004-X.

Anderson, C., Hildreth, J. A. D., & Howland, L. (2015). Is the desire for status a fundamental human motive? A review of the empirical literature. Psychological Bulletin, 141(3), 574–601. https://doi.org/10.1037/a0038781.

Atkinson, J. W. (1957). Motivational determinants of risk-taking behavior. Psychological Review, 64(6), 359–372. https://doi.org/10.1037/h0043445.

Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191–215. https://doi.org/10.1037/0033-295X.84.2.191.

Bandura, A. (1997/2019). Auto-efficacité. Comment le sentiment d’efficacité personnelle influence notre vie (J. Lecomte, Trad.). De Boeck Supérieur.

Belghiti-Mahut, S. B., & Drillon, D. (2012). Managers en quête d’estime de soi: de quoi dépendent le sens et la valeur qu’on s’attribue à soi même ? Revue internationale de Psychosociologie et de Gestion des Comportements Organisationnels, 18(46), 109-122. https://doi.org/10.3917/rips1.046.0107.

Bevort, A. (2013). De Taylor au néo-management: quelle participation des salariés ? Participations, 5(1), 33-51. https://doi.org/10.3917/parti.005.0033.

Bollinger, D., & Hofstede, G. (1987). Les différences culturelles dans le management. Les Éditions d’Organisation.

Boltanski, L., & Chiapello, E. (1999). Le nouvel esprit du capitalisme. Gallimard.

Breckler, S. J., & Greenwald, A. G. (1986). Motivational facets of the self. In R. M. Sorrentino & E. T. Higgins (Eds.), Handbook of motivation and cognition: Foundations of social behavior (pp. 145–164). Guilford Press.

Brick, C., Bosshard, A., & Whitmarsh, L. (2021). Motivation and climate change: A review. Current Opinion in Psychology, 42, 82-88. https://doi.org/10.1016/j.copsyc.2021.04.001.

Cadet, J.-P. (2013). Promotion interne vs recrutements externes: les déterminants des modes d’alimentation des professions intermédiaires. In J.-P. Cadet (Ed.), Les professions intermédiaires: Des métiers d'interface au cœur de l'entreprise (pp. 317-332). Armand Colin. https://doi.org/10.3917/arco.guit.2013.01.0317.

Campbell, T. H., & Kay, A. C. (2014). Solution aversion: On the relation between ideology and motivated disbelief. Journal of Personality and Social Psychology, 107(5), 809–824. https://doi.org/10.1037/a0037963.

Chase, W. G., & Simon, H. A. (1973). Perception in chess. Cognitive psychology, 4(1), 55-81. https://doi.org/10.1016/0010-0285(73)90004-2.

Chi, M. T., Feltovich, P. J., & Glaser, R. (1981). Categorization and representation of physics problems by experts and novices. Cognitive science, 5(2), 121-152. https://doi.org/10.1207/s15516709cog0502_2.

Commons, J.R. (1934). Institutional Economics. Macmillan.

Conseil National de la Refondation. (2023, 18 avril). Assises du Travail. République française. https://travail-emploi.gouv.fr/IMG/pdf/cnr-assises-du-travail-dossier-de-presse-decembre-2022.pdf.

Coulet, J. C. (2010). Mobilisation et construction de l’expérience dans un modèle de la compétence. Travail et apprentissages, 6(1), 181-198. https://doi.org/10.3917/ta.006.0181.

Deci, E. L., & Ryan, R. M. (1985). Intrinsic Motivation and Self-Determination in Human Behavior. Plenum Press.

Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01.

De Groot, A. D. (1965/2008). Thought and choice in chess. Amsterdam University Press.

Devillard, O., & Rey, D. (2008). Culture d’entreprise: un actif stratégique. Efficacité et performance collective. Dunod.

D’Iribarne, P. (1989). La logique de l’honneur. Gestion des entreprises et traditions nationales. Editions du Seuil.

Fiske, S. T. (2003). Five core social motives, plus or minus five. In S. J. Spencer, S. Fein, M. P. Zanna, & J. M. Olson (Eds.), Motivated social perception: The Ontario symposium (Vol. 9) (pp. 233–246). Lawrence Erlbaum Associates Publishers.

Fiske, S.T. (2004/2008). Psychologie sociale (V. Provost & S. Huyghues Despointes, Trads.). De Boeck Supérieur.

Fiske, S. T., Morling, B., & Stevens, L. E. (1996). Controlling self and others: A theory of anxiety, mental control, and social control. Personality and Social Psychology Bulletin, 22(2), 115–123. https://doi.org/10.1177/0146167296222001.

Gaymard, S., & Desgré, M. (submitted). Managers internes vs externes: entre images et pratiques managériales.

Gaymard S., & Hatton, C. (2023). The social representation of catering: A study comparing French professionals who have or have not undergone retraining. European Journal of Hospitality and Tourism Research, 11(1), 1-12. https://doi.org/10.37745/ejhtr.2013/vol11n1116.

Gaymard, S., Peulens, N., Engelmann, W., Hidrio, R., & Desgré, M. (2022). The social representation of Coronavirus during the first French lockdown. Open Psychology Journal, 15(1). https://doi.org/10.2174/18743501-v15-e2208310.

Gaymard, S., & Tiplica, T. (2016a). Leisure, risk awareness and personality factors among female students. Journal of Public Health, 24(6), 521-534. https://doi.org/10.1007/s10389-016-0752-5.

Gaymard, S., & Tiplica, T. (2016b). An exploratory study of the Multidimensional Health Locus of Control among female students in a French context. British Journal of Education, Society & Behavioural Science., 18(1), 1-12. https://doi.org/10.9734/BJESBS/2016/28383.

Geiger, N., & Brick, C. (2023). Core social motives explain responses to collective action issues. Social and Personality Psychology Compass, 17(3). https://doi.org/10.1111/spc3.12732.

Gick, M. L., & Holyoak, K. J. (1983). Schema induction and analogical transfer. Cognitive psychology, 15(1), 1-38. https://doi.org/10.1016/0010-0285(83)90002-6.

Hackman, J. R., & Oldham, G. R. (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60(2), 159–170. https://doi.org/10.1037/h0076546.

Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior & Human Performance, 16(2), 250–279. https://doi.org/10.1016/0030-5073(76)90016-7.

Hall, P.A., & Soskice, D. (2001). Varieties of Capitalism. The Institutional Foudations of Comparative Advantage. Oxford University Press.

Institut National de la Statistique et des Etudes Economiques. (2023, 25 septembre). Caractéristiques de l’industrie agroalimentaire par activité. Données annuelles 2021. INSEE. https://www.insee.fr/fr/statistiques/2015380#:~:text=Salaires%20et%20charges.,%C3%A9quivalent%20temps%20plein%20(EQTP).

Kleinginna, P. R., & Kleinginna, A. M. (1981). A categorized list of motivation definitions, with a suggestion for a consensual definition. Motivation and Emotion, 5(3), 263–291. https://doi.org/10.1007/BF00993889.

Laisney, C. (2015). L’empreinte de la société civile. In J.-L. Rastoin et J.-M. Bouquery (Eds.), Les industries agroalimentaires en France (pp. 139-158). La documentation française.

Leary, M. R., Tambor, E. S., Terdal, S. K., & Downs, D. L. (1995). Self-esteem as an interpersonal monitor: The sociometer hypothesis. Journal of Personality and Social Psychology, 68(3), 518–530. https://doi.org/10.1037/0022-3514.68.3.518.

Locke, E. A. (1968). Toward a theory of task motivation and incentives. Organizational Behavior & Human Performance, 3(2), 157–189. https://doi.org/10.1016/0030-5073(68)90004-4.

Loriol, M. (2017, 13 février). Le(s) rapport(s) des jeunes au travail. Revue de littérature (2006-2016). Institut national de la jeunesse et de l’éducation populaire. https://injep.fr/publication/les-rapports-des-jeunes-au-travail/.

Manville, C. (2014). « Parce que je le vaux bien »: les relations entre caractéristiques du travail, estime de soi et engagement affectif envers l’organisation. Revue de gestion des ressources humaines, 92(2), 52-68. https://doi.org/10.3917/grhu.092.0052.

Margetic, C. (2014). Des industries agroalimentaires françaises face à des enjeux majeurs. L'Information géographique, 78(4), 27-47. https://doi.org/10.3917/lig.784.0027.

Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346.

Mayo, E. (1933). The Human Problems of an Industrialized Civilization. Macmillan.

McAllister, D. J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of management journal, 38(1), 24-59. https://doi.org/10.2307/256727.

McGregor, D. (1960). The Human Side of Enterprise. McGraw-Hill.

Ministère de l’Agriculture et de la Souveraineté alimentaire. (2022, 14 février). Panorama des industries agroalimentaires. Chiffres et indicateurs de l’édition 2022. République française. https://agriculture.gouv.fr/industries-agroalimentaires-les-chiffres-et-indicateurs-cles-2022.

Mintzberg, H. (1989/2004). Le management. Voyage au centre des organisations (2e ed.) (J.-M. Béhar & N. Tremblay, Trad.). Editions d’Organisation.

Möbus, M., & Delanoë, A. (2009, janvier). Note Emploi Formation n°39 : Les professions intermédiaires dans les entreprises. Techniciens, agents de maîtrise et assimilés. Cadrage statistique. Centre d’Etude et de Recherches sur les qualifications. https://www.cereq.fr/les-professions-intermediaires-dans-les-entreprises-techniciens-agents-de-maitrise-et-assimiles.

Nicolas, Y. (1996). Genèse de la communication dans l’entreprise moderne. Entreprises et histoire, 11(1), 11-26. https://doi.org/10.3917/eh.011.0011.

Olson, M. (1971). The Logic of Collective Action. Harvard University Press.

Ozer, E. M., & Bandura, A. (1990). Mechanisms governing empowerment effects: A self-efficacy analysis. Journal of Personality and Social Psychology, 58(3), 472–486. https://doi.org/10.1037/0022-3514.58.3.472.

Parker, K., Menasce Horowitz, J., & Minkin, R. (2022, February 16). COVID-19 Pandemic Continues To Reshape Work in America. Pew Research Center. https://www.pewresearch.org/social-trends/2022/02/16/covid-19-pandemic-continues-to-reshape-work-in-america/.

Pirson, M., & Malhotra, D. (2011). Foundations of organizational trust: What matters to different stakeholders? Organization Science, 22(4), 1087–1104. https://doi.org/10.1287/orsc.1100.0581.

Pôle Emploi. (2021, 18 novembre). L’emploi dans l’agroalimentaire : les chiffres clés à connaître. Pôle emploi.org. https://www.pole-emploi.org/accueil/actualites/infographies/lemploi-dans-lagroalimentaire--les-chiffres-cles-a-connaitre.html?type=article#:~:text=L'agroalimentaire%20est%20le%20premier,les%20chiffres%20cl%C3%A9s%20du%20secteur.

Pouté, M., & Coulet, J.C. (2007). Caractérisation de compétences professionnelles selon le niveau d’expérience : les apports d’une modélisation. In C. Chauvigné, J.C. Coulet, & P. Gosselin (Eds.), Compétences, emploi et enseignement supérieur (pp.256-266). Université de Bretagne, Les Champs Libres.

Richter, F. (2024, 8 janvier). The great resignation is over: quits return to pre-covid level. Statista. https://www.statista.com/chart/26186/number-of-people-quitting-their-jobs-in-the-united-states/.

Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker. Harvard University Press.

Roussel, P. (2000, octobre). La motivation au travail – Concept et théories (note n°326). LIRHE. http://www.lesclesdelamotivation.fr/Documents%20li%E9s/motivationroussel.pdf.

Samurçay, R., & Pastré, P. (1995). La conceptualisation des situations de travail dans la formation des compétences. Education permanente, 2(123), 13-31. https://doi.org/10.4000/activites.1401.

Schein, E. (1985/2004). Organizational culture and leadership (3e ed.). Jossey-Bass.

Stevens, L. E., & Fiske, S. T. (1995). Motivation and cognition in social life: A social survival perspective. Social cognition, 13(3), 189-214. https://doi.org/10.1521/soco.1995.13.3.189.

Taylor, F. W., (1911/1967). La direction scientifique des entreprises. Dunod.

Taylor, S. E., & Brown, J. D. (1988). Illusion and well-being: A social psychological perspective on mental health. Psychological Bulletin, 103(2), 193–210. https://doi.org/10.1037/0033-2909.103.2.193.

Taylor, S. E., Repetti, R. L., & Seeman, T. (1997). Health psychology: What is an unhealthy environment and how does it get under the skin? Annual Review of Psychology, 48, 411–447. https://doi.org/10.1146/annurev.psych.48.1.411.

Thévenet, M. (2015). La culture d'entreprise. Presses Universitaires de France. https://doi.org/10.3917/puf.theve.2015.01.

Thiéry, S., & Senard, J.-D. (2023, 18 avril). Assises du travail : Re-considérer le travail. Rapport des garants des Assises du Travail au Ministre du Travail, du Plein emploi et de l’Insertion. Conseil National de la Refondation & République française. https://travail-emploi.gouv.fr/IMG/pdf/assises_du_travail_-_rapport_des_garants.pdf.

Thiétart, R.-A. (2003). Le management. Presses Universitaires de France. https://doi.org/10.3917/puf.thiet.2003.01.

Vallerand, R. J., & Thill, E. E. (1993). Introduction à la psychologie de la motivation. Études Vivantes.

Vroom, V.H. (1964). Work and motivation. Wiley.

Zhang, S.X., & Kowalczuk, K. (2023). Editorial: New evidence on the psychological impacts and consequences of COVID-19 on mental workload healthcare workers in diverse regions in the world. Frontiers in Psychiatry, 14 (1226793). https://doi.org/10.3389/fpsyt.2023.1226793.




DOI: https://doi.org/10.46328/ijonest.219

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 International Journal on Engineering, Science and Technology

Abstracting/Indexing


 

 


International Journal on Engineering, Science and Technology (IJonEST)-ISSN: 2642-4088

 


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
 
 
.